Archived entries for Arrogance

Pay as you go

So Zoe and I were on the way back from a lovely holiday spent in the French Alps and then to Perpignan for a friend’s wedding, and at the airport we discovered that because we didn’t check-in online, Ryanair charged us 40 euro each to do so in person. We didn’t use the online option because, surprise surprise given the nature of our work, both of us were keen to stay “offline” for the duration of the holiday. So it came as something of a shock to be told that we had to pay extra to get boarding passes for the aeroplane at the airport.

I mean, can you imagine if other situations were handled with a similar, “give us your money first” level of arrogance?

At the hairdressers: “Sorry, Madam, but the density of your hair is likely to wear down the sharpness of these scissors. There’ll be an extra twenty euro charge to cover the excessive utensil strain.”

At the beach: “Excuse me, young man,” said the lifeguard. “There’s a large amount of sand between your toes. That means there’s now less sand for the others to enjoy. You don’t need me to tell you that there’s an on-the-spot fine of fifty euro under the Rules Governing Responsible Use of Sand-Based Recreational Areas. Time to pay up, I’m afraid.”

At the ferry terminal: “You forgot to validate your ferry ticket, madam, so I’m afraid there’s a two hundred euro fine attached. The validation machine is located in the engine room of the ferry. The fact that you need to board the vessel first in order to access said engine room isn’t my concern, madam. Cash will do nicely.”

It’s all a bit ridiculous, really.

Frites and Ferocity

feb_sunrise.jpg

Maybe someone just got out of bed the wrong side that morning. On reflection, though, it was worth the verbal abuse for the unforgettable taste of those chips. I’d stood in the queue, in the freezing cold, for the best part of 25 minutes, this had to be something special. The woman being served in front of me was clearly at pains to stress the point that it was a paper cornet of chips she wanted, Monsieur, a cornet of chips, yes? Cor. Net. Of. Chips.
Well this was all too much for Monsieur Frites. He looked tired and emotional, in that I’ve-been-working-all-day-inside-this-tiny-Fritemobile way. He’d spent hours serving the hundreds of people out and about on this sunny weekend.

leuven_crowd.jpg

Along comes this fussy customer with her demands, asking for a cornet as if it is she, not I, who knows more about chips. His pride was hurt. In short, he had every right to snap.”Yes, madam, I fully understood, the first time, that it was a cornet of chips you wanted! Alright?! Now who’s next? Who is next? Come on!” he yelled, sternly, from the Fritemobile.
It felt as if we were back in school uniforms and had just been caught by Monsieur (“Old Fritesy”) kicking a ball through his window. A silence fell upon the crowd. Everyone stared at the floor, terrified to move. Shoes were scuffed, appetites vanished. I was next in line. One word out of place and that bottle of mustard wouldn’t stay on the counter for much longer.
“I…just..if it’s no bother…a p-p-portion of chips, please, your Friteness. Nothing extra, honestly, that’s all, sir. Thanks.”
Damn, they were good chips. No, really, I’m not just saying that. If you’re in Brussels, go to Place Flagey and try them yourself. Just remember your manners.



Copyright Matt Williams© 2006–2014. All rights reserved.

RSS Feed. This blog is proudly powered by Wordpress and uses Modern Clix, a theme by Rodrigo Galindez.